Switching from Treatwell to Glow
Keep the clients you already earned. Stop paying a marketplace cut on the next one if you do not need the app.
What you keep
Your clients, their numbers and emails, your services and prices, and the bookings that are still ahead. We clean the export and load it. You do not retype the book.
How it works
- Export clients and appointments from Treatwell. If the menus have moved, send us whatever CSV or spreadsheet it will give you.
- We map services, staff and the diary, then load a Glow account you can click through.
- Run Glow next to Treatwell for a few days if you want the comfort. Most people stop looking at the old diary on day two.
- Point Instagram, Google Business Profile and any website button at your Glow page.
- Cancel Treatwell when the last legacy booking is done.
What changes
No listing next to the salon down the road. No commission on the booking. Your page, your Stripe, your reminders.
You lose Treatwell's consumer footfall. If that still fills empty Tuesdays, weigh it before you cancel. Many salons keep a Treatwell listing for a month and move the regulars to Glow first.
Questions
- How long does a move take?
- Most techs are clickable within a day of sending a usable export.
- Do I have to tell every client?
- They use your link. Update the bio and the Google button. Upcoming bookings can still be messaged from Glow once they are in.
- Is the import free?
- Yes. Send whatever CSV or spreadsheet the old system will give you.
- What if the export is messy?
- They always are. That is why we do it. Duplicate names, old services, staff who left — we map what we can and flag the rest.
Free done-for-you migration. £19 a month after you are live.
Try Glow free for 14 days